Shipping policy

SHIPPING POLICY

Services
Most of our offerings are in-person massage and wellness services provided at your location in the Algarve region. These services do not require shipping and are scheduled by appointment.

Physical Products
We offer a selection of wellness products including candles, massage oils, skincare items, and gift sets that require shipping.

Shipping Locations
We ship to:

  • Portugal (Mainland)
  • European Union countries

Shipping Costs & Delivery Times

Standard Shipping (CTT):

  • Cost: €4.90
  • Estimated delivery: 2-5 business days
  • Processing time: 2 business days

Local Pickup - Albufeira
Free local pickup is available in Albufeira. Orders are typically ready for collection within 2 business days. You will receive a notification when your order is ready. Personal delivery by Daniella can be arranged within Albufeira.

Order Processing
Orders are processed within 2 business days (Monday-Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has been shipped.

Important Notes

  • Delivery times are estimates and may vary depending on the carrier and destination
  • We are not responsible for delays caused by the shipping carrier
  • Please ensure your shipping address is correct, as we cannot be held responsible for orders shipped to incorrect addresses

Questions?
If you have any questions about shipping, please contact us at daniellatherapist@gmail.com or call +351 965 431 788.